Envisioning Automotive Retail and its Impact on Retail/Dealer Management Systems


Car dealer giving key to new car owner


This document is intended for the stakeholders and the decision makers in the vertical automotive distribution channel, OEM – NSC/Importer – Retail, who have interest in understanding how modern Dealer Management Systems can, and must, actively support both daily operations as well as strategic decision making in the current rapidly evolving and partly disruptive automotive retail environment.

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(English and German)